Well meaning, but misplaced, nebbs

Almost 2 months ago we had a "review" visit from Social Work - the price of having free personal care for Mum.  Today the supposed record of that visit arrived on our door mat.

On a slightly different note, as I read through the 30+ pages, I became more and more horrified that no one had even spell-checked the document, let alone read it through.  Obviously life in Social Work is far sloppier than it was in my day - and yes, I know that makes it sound like I'm a 95 year old school marm, but really.  An official document . . . spell check, at the very least!

Quite a bit of the document was correct, but there were rather large gaps which had been filled by supposition.  In correct supposition at that.  And also rather interesting answers to questions which weren't even asked.

I love the tables on these reports - critical issue - how would my mum escape a burning house - ok, you never asked that question.  There is an answer however, because I happened to ask 2 firemen who were doing door to door checks on smoke alarms and fire prevention stuff.  We are less than 5 minutes from the fire station, our instructions are, in the event of a fire (anywhere other than Mum and Dad's bedroom), close their bedroom door, wet down towels and place around the door, soak the door with water, open the window (obviously after dialling 999 and reporting the incident) and await arrival of fire crews who will take out the window & take Mum out that way.  If it's in their bedroom then, basically, we'd have to physically carry Mum out the room to another room to await arrival.  Even if we still had a stairlift, a fire would probably cut power, rendering it useless.  And, well, I could go on with various scenarios, because I've already thought them out & made contingency plans - it's part of the way my brain works.  But we were never asked.

Another part is the support of the carers - I'm sorry, but if you can't offer financial support (easing my financial stress) there isn't much more you can do for me.  And why has it taken you 3 years to decide to do this?  But, again, it was a box on the page - not even something raised at the meeting.

There was also a slightly more worrying thing the document was the implied desire for Mum to have more social interaction.  She can't go out so that would involve people coming in - firstly Mum doesn't always want company and you can't schedule that, secondly we're already at tolerance capacity for people traipsing into the house bring good will, cheer and infections.

Well meaning people but their nebbs are in the wrong place.